Cancellation policy
Purchase Options & Cancellation Policy
Last updated: November 4, 2025
At Next Form, we offer several flexible ways to purchase your favorite supplements. This policy explains how you can change or cancel these types of purchases: subscriptions, pre-orders, and try-before-you-buy offers (if available).
🌀 Subscriptions
When you subscribe to a Next Form product, you’ll receive repeat deliveries based on the frequency you choose (e.g., every 30, 45, or 60 days).
-
Your payment details are stored securely, and you’ll be charged automatically for each delivery unless you cancel in advance.
-
You can pause, skip, or cancel your subscription at any time — no penalties, no hidden fees.
-
Subscription orders already processed or shipped cannot be canceled, but you can cancel future renewals.
-
You can manage your subscription directly through the “Manage Subscription” link in your confirmation or reminder emails, or by contacting support@mynextform.com.
See our Refund Policy for details on returns or refunds for subscription orders.
⏳ Pre-Orders
Sometimes we offer products on pre-order before they are officially in stock.
-
When you pre-order, you reserve your item in advance.
-
Depending on the offer, we may collect a deposit or the full payment at checkout.
-
You can cancel your pre-order any time before the item ships for a full refund.
-
Once your pre-order has shipped, it follows our regular Refund Policy.
We’ll always email you updates and an estimated shipping date before fulfillment.
🧪 Try Before You Buy
If available, our “Try Before You Buy” option allows you to experience the product before being charged.
-
We will authorize (but not charge) your payment method when you place the order.
-
You’ll have a 7-day trial period from delivery to decide if you want to keep it.
-
If you decide to keep it, the authorized payment will automatically be processed.
-
If you wish to return it, contact support@mynextform.com within the 7-day period for instructions.
Products returned after the trial period will be charged in full.
❌ Cancellations & Changes
We know life happens — if you need to cancel or update an order:
-
Contact our support team at support@mynextform.com as soon as possible.
-
If your order has not yet shipped, we’ll cancel it and issue a full refund immediately.
-
Once shipped, it falls under our Refund Policy.
💬 Need Help?
If you have any questions about subscriptions, pre-orders, or cancellations, reach out to us at:
📧 support@mynextform.com
📞 +1 (305) 404-2441